Experiencing email delivery issues? Learn how to fix common business email problems, including emails not sending, not receiving, and spam filtering.
Common Business Email Problems and How to Fix Them
1. Cannot Send Emails (Outgoing Emails Failing)
Possible Causes & Solutions:
- Incorrect SMTP Settings – Ensure your outgoing mail server is mail.yourbusiness.tz.
- Blocked Ports – Use port 587 (TLS) or 465 (SSL) for outgoing emails.
- Authentication Issues – Enable SMTP authentication in your email settings.
2. Cannot Receive Emails (Inbox Not Updating)
Possible Causes & Solutions:
- Incorrect IMAP/POP Settings – Set your incoming mail server to mail.yourbusiness.tz.
- Low Storage Space – Clear old emails or upgrade your hosting plan.
- Spam Filtering – Check the spam/junk folder for missing emails.
3. Emails Going to Spam
Possible Causes & Solutions:
- Missing SPF, DKIM, and DMARC Records – Add these records in DNS settings to improve email authenticity.
- Suspicious Content – Avoid spammy words and excessive links in your emails.
- Blacklisted IP – Contact Tenovate support to check and delist your domain if necessary.
Why Use Tenovate for Business Email?
- Secure and Reliable Email Hosting
- Spam Protection and Advanced Filtering
- 24/7 Support for Troubleshooting
Fix Your Email Issues Now
Log in to portal.tenovate.co.tz and manage your business email settings today.
